Customer Relations Representative - State Farm Agent Team Member
Kamuela - HI
Customer Relations Representative - State Farm Agent Team Member
Full Time • Kamuela - HI
Responsive recruiter
Replies within 24 hours
Benefits:
- Salary Plus Commission
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Dental insurance
- Vision insurance
ABOUT OUR AGENCY:
I opened my agency in 2008 in the beautiful mountain town of Waimea on Hawaii's Big Island. Born and raised in Hawaii, I attended Mililani High School and earned my bachelor's degree in Business Administration from the University of Hawaii at West Oahu. I'm also a proud mom of a fellow State Farm agent! Outside of work, I enjoy traveling, shopping, and spending time with my family and my dog, Jack.
I'm proud to lead a close-knit, fully licensed team with over 100 years of combined experience serving State Farm customers. We've built a welcoming, family-oriented environment where teamwork and strong relationships are at the heart of what we do.
Our agency offers a Simple IRA, health, dental, and vision benefits, work-life balance, ongoing training, and a competitive compensation structure with strong earning potential.
We're looking for someone who enjoys helping people, values teamwork, and is motivated to build a successful career. If you're looking for a supportive workplace with experienced colleagues, opportunities to grow, and the chance to make a meaningful impact in our North Hawaii community, we'd love to meet you!
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Cheryl Kim - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $40,000.00 - $80,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Cheryl Kim - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Kamuela.
- Our office is open M-F 9-5.
- I have been a State Farm agent since 2008.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Silver Scroll, and Bronze Tablet
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none